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Privacy Policy

Privacy Policy

  1. General:

1.1. This Privacy Policy outlines how Kalki Agro Foods collects, uses, discloses, and protects the personal information of users of our website and customers who make purchases through our website.

1.2. By accessing or using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

  1. Information Collected:

2.1. We may collect personal information directly from you when you:

  • Create an account on our website
  • Place an order for products
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys, contests, or promotions
  • Contact our customer support team

2.2. The types of personal information we may collect include, but are not limited to:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)
  • Order details
  • Communication preferences

2.3. We may also collect non-personal information, such as website usage data, IP addresses, browser type, device information, and cookies. This information is used to improve our website's functionality and user experience.

  1. Use of Information:

3.1. We use the collected personal information for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To send order confirmations, shipping notifications, and updates on your orders
  • To send marketing communications and promotional offers (with your consent)
  • To conduct surveys, contests, or promotions (with your consent)
  • To personalize your experience on our website
  • To monitor website traffic and improve our website's performance and content
  • To comply with legal and regulatory requirements
  1. Disclosure of Information:

4.1. We may disclose your personal information to:

  • Third-party service providers who assist us in processing orders, delivering products, and providing customer support.
  • Payment processors to facilitate secure and smooth payment transactions.
  • Marketing and advertising partners (with your consent) for promotional purposes.
  • Legal authorities if required by law or to protect our rights, safety, or property.

4.2. We will not sell, trade, or rent your personal information to third parties without your consent.

  1. Data Security:

5.1. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5.2. While we strive to protect your personal information, we cannot guarantee the security of data transmitted over the internet. Therefore, any transmission of information is at your own risk.

  1. Cookies:

6.1. Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that enable us to recognize you on subsequent visits.

6.2. You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

  1. Third-Party Links:

7.1. Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.

  1. Children's Privacy:

8.1. Our website is not intended for children under the age of [age]. We do not knowingly collect or store personal information from individuals under [age]. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

  1. Your Rights:

9.1. You have the right to access, update, correct, or delete your personal information held by us. You may also withdraw your consent for certain data processing activities.

9.2. To exercise your rights or make inquiries about your personal information, please contact our privacy officer using the contact information provided in Section 11.

  1. Changes to the Privacy Policy:

10.1. We may update or modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with a revised effective date.

  1. Contact Information:

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our privacy officer:

Name: [Privacy Officer's Name] Email: [Privacy Officer's Email] Phone: [Privacy Officer's Phone Number] Address: [Privacy Officer's Address]

By using our website and providing your personal information, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Privacy Policy.